Get The Shifts

Get the Shifts is a technologically advanced staffing solution that is transforming the hospitality industry. Focused on assisting bars, restaurants, stadiums, festivals, and various other hospitality events, Get the Shifts enables these venues to quickly and effectively source quality, experienced personnel on demand.

In the hospitality sector, irregular shifts, unexpected sick days, employee no-shows, and seasonal labor fluctuations create significant challenges for management. Recognizing this need, Get the Shifts provides a platform that connects businesses with skilled staff, ensuring they can maintain seamless operations during peak times or in emergencies.

Historically, Get the Shifts faced operational inefficiencies. Departments frequently needed to liaise with each other to access crucial information, leading to delays and miscommunication. The use of outdated systems complicated the tracking of vital statistics, performance targets, and key performance indicators (KPIs), making it difficult to assess overall productivity and efficiency.

To tackle these issues, the goal of developing a new web-based application was clear: enhance efficiency in filling shifts while granting both clients and staff greater control over their scheduling and employment processes. This comprehensive application empowers administrative staff to oversee all facets of the business from a central platform, streamlining operations significantly. Additionally, it gives staff the ability to manage their personal profiles and availability through an intuitive web interface.

OWI played a pivotal role in this transformation by developing a bespoke web-based application tailored to the unique needs of Get the Shifts. This application was designed to streamline and enhance administrative processes within the company, fostering improved communication and efficiency.

Key Deliverables

1. Web Application Development: A robust web application was created to facilitate various functions essential to the staffing process.
2. Management of Bookings: The application enables efficient logging, filing, and tracking of incoming bookings. With a user-friendly interface, staff can input new bookings manually, after which the system allows Get the Shifts to promptly dispatch these shifts to qualified personnel.
3. Client Details Management: The web application provides Get the Shifts with the ability to monitor and manage bookings for individual clients. This includes storing preferences for staffing—including ‘favorites’—which ensures a personalized and efficient service.
4. Staff Information Management: Gone are the days of fragmented records and manual spreadsheets. The web application centralizes all staff information, making it easily accessible and manageable. Staff records are organized in a way that is searchable and trackable, allowing for quick retrieval of any necessary information at a moment’s notice.
5. Recruitment Processes: The application encompasses a comprehensive management system for the entire recruitment process. From initial applications through to onboarding, every step is meticulously organized within the backend of the app, facilitating smoother operations and better candidate experiences.

With these advancements, Get the Shifts is now better equipped to meet the demands of the hospitality sector, ensuring that both clients and staff have a user-friendly platform to manage their staffing needs effectively.